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Why Riva Casino?
  • Safe cashier and deposit
  • Regulated and licensed in Europe
  • Committed to responsible gaming
  • 24/7 Support
Contact Riva
We can be contacted 24 hours a day, 7 days a week
Phone:
+44/ 2071931464
Fax:
+44 /2075048282
Email:

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How can I become a member of Riva Casino?

Becoming a member of Riva Casino couldn’t be any easier!
1. Download the software for free
2. Register in fun / real mode
3. Keep hold of your login details provided by Riva Casino
4. Use your username and login details every time you connect
5. You can choose to play in fun mode or real mode

Why do we need your personal data?

- To confirm your registration.
- To process financial transactions (deposits and withdrawals of winnings).
- To identify our players for questions concerning security and legality (e.g. to check if a player is of a legal age to play our games).
- To analyse our players’ activity on our websites in order to improve our services.
- To inform our players about promotional offers, so they can take advantage of the entire range of Riva Casino offers.

How do I play Riva Casino games?

All Riva Casino games are available in fun mode and real mode.
1. Download and install our software.
2. Start the software and choose a game (Fun or Real).
3. Enter your login details.
4. All games are available in both modes.
5. Enter your login details and click on GAMES on the bottom right hand side of the screen. All our game categories will appear. Slot machines, table games, scratch cards, arcade games and many more are available, with a massive choice in each category.
6. Choose a game and click PLAY. It’s as easy as that!
We recommend playing in fun mode to start off with to get used to our games before playing in real mode, where you will play using your own money.

Is the Riva Casino software safe?

Our software is entirely safe. We guarantee that it is free of adware and spyware and that no other spy software could damage your computer.

Do I need a powerful computer to play?

As long as you can use the internet and see animation, your computer is powerful enough to enjoy Riva Casino games. Riva Casino is compatible with Internet Explorer, Netscape, Firefox and all other browsers that are compatible with Macromedia Flash plugin technology. 
To install the Flash plug-in tool, click here.


I would like to know more about the use of cookies?

Cookies are pieces of electronic data transferred from a website to a user’s hard drive, in order to record information connected to internet traffic. This information allows sites to understand the players’ use of the site and their preferences in order to improve the service the next time they play.
Most browsers allow you to refuse the use of cookies in the settings in the menu. If you choose to refuse cookies, you will receive a message whenever you receive one. Refusing cookies will not prevent you from using the majority of Riva Casino functions.

How can I deposit money to my account?

To deposit money into your account, you must have already created a player account in real mode on Riva Casino.
1. Open the software
2. Choose real mode and enter your login details.

Once you are connected:
1. Click on « Cashier » and select the option « Deposit ».
2. On this page, choose the payment method that is most suitable for you (credit card, bank transfer, electronic wallet) and deposit the amount you wish. You should have no concerns regarding the security of your personal information as the system is secure because our pages are encrypted.

Are my financial transactions safe?

Riva Casino guarantees top levels of security for all your financial transactions, both for deposits and money withdrawals.
We work with Web Security Transactions, our partner for electronic transactions and also with a certification organization. It is one of the best organizations in the field of online transactions of over $50 million worth of online transactions.
The system developed by this company is extremely sophisticated and protects your data in the best way possible. Bank details are saved on a secure server, protected by the best products on the market.

How can I withdraw my winnings?

Riva Casino offers several ways to withdraw your winnings. When you wish to withdraw your winnings, you may do so by transfer or by cheque and without having to pay any fees.
1. Sign into the lobby in real mode
2. Go to the Cashier and click on Withdraw.
3. Then follow the instructions to proceed with your withdrawal.

How can I benefit from Riva Casino promotions?

Numerous promotions are available on our site. Whether you are a new player or a long serving player, every kind of player will find a promotion to suit them. To take advantage, you need to become a member of Riva Casino.
For more details, go to the « Promotions » page by clicking here


How can I become a member of the Riva Casino VIP Club?

To become a member of the Riva Casino VIP Club, collect loyalty points by playing our games in real mode. Your loyalty points allow you to win extra bonuses, which will raise your Casino Riva VIP level.
Our VIPs benefit from extra bonuses and exclusive promotional offers!

I don’t seem to be able to connect, what should I do?

In certain cases, it is possible that you will be unable to connect to Riva Casino if your computer uses a FIREWALL or a PROXY server. In this case, please contact our network/system administrator or Provider (ISP) who will do everything in his power to guide you through the necessary steps and help you to connect to Riva Casino.

Do you offer help for addicted players?

Riva Casino encourages responsible gaming. We therefore advise you to know how to set yourself limits in terms of time and money. Riva Casino hopes that all our players enjoy our online games to the full and that the games do not become an addiction. Riva Casino wants our online games to be a form of entertainment and fun for our players. For more details about our responsible gaming policy, click here.

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