Riva Casino

Game Cancellation

1. Mandaplay Limited Ltd reserves the right to cancel any game, whether before the start of the any game or during the continuance of such event.

2. If a tournament/game is cancelled after the starting time of that game but before the outcome is decided, (e.g.: due to a technical failure or due to any other foreseen/unforeseen circumstances), whether or not within the control of Mandaplay Limited Ltd), Mandaplay Limited Ltd shall not be in any way whatsoever responsible for such cancellation.

Anti-Collusion Measures

1. By playing on Mandaplay Limited’s tables, or downloading the software, the Account Holder agrees with the above rules and any other rules mentioned on the Mandaplay Limited site. This includes the terms listed in the license agreement, available during installation of the company’s Client software. Mandaplay Limited is committed to detecting and preventing software programs which are designed to enable artificial intelligence ("AI Software") to play on Mandaplay Limited Services such as, but not limited to opponent-profiling, Player collusion, cheating software or anything else that Mandaplay Limited deems that enables Player to have an unfair advantage over other Players. The Account Holder acknowledges that the Company will take measures to detect and prevent the use of such programs and AI Software using methods (including but not limited to reading the list of currently running programs on a Player’s computer) and the Account Holder agrees not to use any AI Software and/or any such programs. Reference here is also made to the rights of Mandaplay Limited to take measures in order to prohibit “multi-accounting” practices.

Disputes

1. Mandaplay Limited will not consider any claims or disputes on games to be valid unless said games are directly registered in the Mandaplay Limited database files or records.

Fraudulent Activity

1. The Company has a zero tolerance policy towards inappropriate play and fraudulent activity. If, in the Company's sole determination, the Account Holder is found to have cheated or attempted to defraud the Company or any other user of any of the Games in any way including but not limited to game manipulation or payment fraud, or if the Company suspects the Account Holder of fraudulent payment, including use of stolen credit cards, or any other fraudulent activity (including any chargeback or other reversal of a payment) or prohibited transaction (including money laundering), the Company reserves the right to suspend and/or close the Player’s Account and to share this information (together with his identity) to other online gaming sites, banks, credit card companies, and appropriate agencies.

Results of Games

1. Once games have finished, their results cannot be altered nor cancelled. Mandaplay Limited retains the right to accept, not to accept or to partially accept games results.

Winnings

1. The printout of a game that has been played is not considered to be a receipt of the winnings. A game shall be considered as having been won if it is listed on the Mandaplay Limited game server(s).

Conflict in Results

1. In case of conflict between the result posted on the Software and the result exposed in our Server, the result posted in our Server shall take precedence. You understand and accept that the settlement of any conflict between the user and Mandaplay Limited will be determined based on the records kept by Mandaplay Limited . You also agree to the use of the Software RNG (RNG: Random Number Generator) which has the role of providing game servers with an adequate quantity of random numbers for the casino games.

Customer Service

1. In order to optimize the quality of our services, your calls to our Customer Service can be recorded.

Specific Gaming Rules

1. All specific gaming rules described in the page “Rules” are integral part of this Contract.

Software

End-User License

1. By playing on the Mandaplay Limited site you are being granted a personal non-exclusive, non-transferable licence to use the Software, in order to play in the Online Casino, according to these Terms & Conditions and including the following clauses under this section.

2. The Account Holder may install and use the computer programs Mandaplay Limited makes available ("Software") on a hard disk or other storage device and make backup copies of the Software, provided that such use and backup copying is only for the Account Holder’s own personal use for participating in the Games in accordance with this Agreement, and further, that such installation and use is made through a computer of which the Account Holder is the primary user. The Software's structure, organisation and code are the valuable trade secrets of the Company and/or its group of Companies and/or its licensors. The Account Holder obtains no rights to the Software except to use it in accordance with this Agreement. Save as expressly permitted by law, the Account Holder is strictly prohibited from, and agrees not to modify, adapt, translate, reverse engineer, decompile, disassemble or otherwise attempt to discover the source code of the Software or any part of it or to create, publish or distribute derivative works from the Software. The Account Holder agrees that the Software will not be shipped, transferred or exported into any country or used in any manner prohibited by any applicable laws, restrictions or regulations.

3. All information contained in the registration form submitted to Mandaplay Limited is true, accurate, and complete, and corresponds to the name(s) appearing on the credit or debit cards used for the deposits and payments of gains. Mandaplay Limited reserves the right to cancel your user agreement in the event that the information provided to Mandaplay Limited were found to be false, inaccurate, deceitful or incomplete. It is the Player’s responsibility to inform us immediately of any changes to the Player’s personal information;

4. Mandaplay Limited grants only a personal right to the Players to use the Software and the Service is a right that is bestowed personally on the Players in order to play the games of luck on the Internet. This right is given to the Players with a personal and not a commercial purpose. Any complaints relating to activity on your Player’s Account by a third party will not be accepted by Mandaplay Limited since it is prohibited to enable a third party to play with a Player’s Account. It is the Player’s responsibility to inform Mandaplay Limited immediately if the Player suspects that his Player’s Account is being used by a third person, so that Mandaplay Limited may inspect and verify that account;

5. By playing on this Site the Player is acknowledging that in playing games of luck through the use of the Service and/or the Software the Player is under the risk of losing money. It is the Player’s sole responsibility to assume the losses suffered through the Player’s Account;

6. The Player shall not commit any act or adopt any kind of behaviour that could damage Mandaplay Limited ’s reputation, and the Player acknowledges that the use of the Service and/or the Software is at his sole discretion and risk; 

7. The Player certifies that the funds used by the User to play the games of luck in this Internet Site through the use of the Service or the Software are not from any illegal source. By playing on Mandaplay Limited the Player is declaring that he shall in no way use the Service or the Software with the purpose of transferring such funds from illegal sources. The Player will not use the Service and or the Software for any illicit or fraudulent activity, or for any unlawful or fraudulent transaction (including money laundering), in accordance to the laws of all the jurisdictions having authority over the Player. Mandaplay Limited reserves the right to discontinue or block the Player’s Account(s) of the Client, at any time, and until the matter has been resolved, if Mandaplay Limited has the slightest doubt as to the legality of the source of funds used by the User to play in the games of luck on the Internet;

8. The Player declares that he will not violate or attempt to violate or misconstrue in any way Mandaplay Limited's security measures. If Mandaplay Limited has the slightest doubt in respect of this clause, Mandaplay Limited reserves the right to suspend or block the Player’s Account immediately. The amount in question will not be credited to the Player’s Account. The Player will be denied access to all other Internet Sites, Services and Software offered by the same company or affiliated companies. 

   True Random Number Generator

9. The Account Holder accepts and agrees that the true random number generator ("TRNG") determines the outcome of every game. In the event of a discrepancy between the result showing on the software and the gaming server, the result showing on the gaming server shall be the official and governing result of the game. Account Holder understands and agrees that Mandaplay Limited and the company records shall be the final authority in determining the terms of his participation in the games, the activity resulting from there and the circumstances in which they occurred.

Software Interruption

1. In the event of any kind of software interruption due to any type of problem, Mandaplay Limited reserves the exclusive right of requesting a screenshot.

Complaints

1. Objections or complaints concerning the operation of games have to be presented before the starting of the game that is subject to said objections or complaints.

2. The Player is hereby acknowledging and accepting that any complaint or contest made by Player more than 7 days after the date of the finalisation of the transaction which is the subject of the complaint in question will not be taken into account, and will have no value.

Disclaimer & Limitation of Liability

Content of the Website

1. Mandaplay Limited shall in no event, nor under any circumstances, be liable for any damages or losses that are deemed or alleged to have resulted from or caused by its website or its content, including, without limitation, delays or interruptions in operation or transmission, communication lines failure, any person's use or misuse of the Site or its content, or any errors or omissions in the content.

2. Mandaplay Limited cannot be held liable for changes to a Player’s Account balances due to someone else playing or executing an IAT (inter-account transfer) using that Player’s nickname, username or password.

3. Mandaplay Limited makes every effort to maintain the accuracy of the information on this website but cannot accept responsibility for any prejudice, loss or damage which may occur from use of the information.

4. No responsibility is being acknowledged or accepted hereunder for, inter alia, the following matters:

1. Mistake(s), misprint(s), misinterpretation(s), mishearing(s), misreading(s), mistranslation(s), spelling mistake(s), fault(s) in reading, transaction error(s), technical hazard(s), registration error(s), manifest error(s), Force(s) Majeure and/or any other similar mistake(s)/error(s);

2. Violation of the Mandaplay Limited Rules;

3. Criminal Actions;

4. Advice, in whichever form this is provided, provided by Mandaplay Limited;

5. Financial risk and loss, including, but not limited to variances in exchange rates; and/or

6. Legal actions and/or other remedies.

1. Therefore it is hereby being specified that Mandaplay Limited makes no representation, pledge or warranty (either explicit or implicit, including but not limited to warranties for accuracy, fitness of purposes or non-infringement) that the Content is accurate and/or suitable for any particular purpose other than in so far as those warranties which cannot be expressly excluded under the governing law of these Terms and Conditions.

2. Use of this Website is entirely at the Account Holder’s risk. The Website and its Content is provided on an ‘as is’ basis.

Services

1. Mandaplay Limited offers service and software « as is » with no warranties, assurances, engagements, or any declaration, explicit or implied, legal or other. Mandaplay Limited hereby excludes all terms, conditions, and warranties explicit or implied, including but not limited to implied warranties, commercial conditions, and or matters of satisfactory quality, ability and adaptability to a specific end, completion or precision of the service and of the software in respect to the failure to respect governing rules and laws.

2. Despite all of its best efforts, Mandaplay Limited cannot 100% guarantee that the service or the software is checked, or that the programme will fully satisfy the Player. Nor can we guarantee that it is entirely secure and free from error, regularly updated, or that any software defect is regularly corrected, that the service is uninterrupted or that either the service or the software are virus or bug free. Finally we cannot 100% guarantee that the service is continually operational and adequate, that the material online is reliable, or that all other information obtained through the service is adequate and reliable.

3. In case of discrepancy in the system or in the means of communication, due to a virus or a bug which would relate to the Player’s Account regulations or all other parameters that make up the software, we shall not be held responsible to the Player or a third party for any damage, cost, expense, loss, or claim brought about by said discrepancy, and we reserve the right, in the event of such type of errors, to cease all software and site games concerned and to take all other measure necessary to correct such errors, provided that we are not responsible to provide an emergency network, system, or similar emergency service.

4. Mandaplay Limited cannot be held responsible for any act or omission by an internet provider or of any other third party with whom you may have contracted in order to have access to Mandaplay Limited s’ service and or software. In case of litigation between the internet provider and the Player, Mandaplay Limited cannot be a party to the suit, and such suit shall in no way affect the user’s obligations under this contract.

Player’s Risk

1. The Player acknowledges to have chosen and used the Service and the Software willingly and at his own risk and discretion.

Loss or Damage

1. Mandaplay Limited is in no way responsible for any loss or damage, direct or indirect, that you or a third party might have suffered as a result of your use or the third party’s use of the Service and or of the Software, including but not limited to damages caused by a commercial loss, a loss of benefits, a loss on anticipated profit, interruption of business, loss of commercial information, or any other pecuniary and or consecutive loss.

2. We are in no way responsible for any loss or damage that you or a third party might have suffered as a result of your use or their use of the Internet Site, its content or that of any link suggested by Mandaplay Limited .

3. We are in no way responsible for any loss or damage that you or a third party might have suffered as a result of any modification, suspension or interruption of Service or of Software.

4. We are in no way responsible for any loss or damage, including but not limited to a loss of profit, as a result of improper functioning of the Service and or Software, any delay, interruption, transmission, loss or corruption of data, improper functioning of the means of communication, criminal use of the Internet Site or of its content by any person, of a defect, or omission or of any other factor beyond the control of Mandaplay Limited. In the event that the malfunction results in profit, whether it be collected or credited to your Player’s Account, Mandaplay Limited reserves the right to claim all gains that you may have benefited from as a result of a malfunction, and you would be obliged to immediately reimburse Mandaplay Limited of the amount collected and to inform Mandaplay Limited of the malfunction. Mandaplay Limited reserves the right, at its sole discretion, of directly deducting from your Player’s Account an amount equal to the one received in error.

Breach of Contract

1. In accepting the terms of this Contract, the Player is bound to integrally indemnify, defend and exonerate Mandaplay Limited, upon demand of any complaint, responsibility, damage, loss, cost or expense, including but not limited to all legal fees or others that Mandaplay Limited shall bear as a result of a breach of this Contract, a violation of our laws, rules and or rights or of those of a third party, to any use of the Service and/or Software with your username and password, whether it would be with or without your knowledge, as well as any acceptance of profit on your part.

2. If the Player fails to adhere to a condition of this Contract or if Mandaplay Limited reasonably suspects that the Player is failing to comply with any of its conditions, Mandaplay Limited reserves the right, with all remedies at its disposition, at its sole discretion, to block the Player’s Account and to withdraw the necessary amount from the Player’s Account in order to compensate the damage suffered by Mandaplay Limited or as a result of any amount due to Mandaplay Limited , and until ruled upon it by a Court of Law.

3. (i) If the Player fails to abide by the conditions of this Contract, Mandaplay Limited reserves the right to block the Player’s Account, as well as indefinitely banning the Player’s access to the Internet Site, Service and Software belonging to Mandaplay Limited , and will take legal action against the Player. (ii) Players from Malta are not allowed to gamble on Mandaplay Limited (iii) Players from the United States of America are not allowed to gamble on Mandaplay Limited.

Legal Compliance

1. Account Holders are advised to comply with applicable legislation in the jurisdiction in which they are domiciled and/or resident. Mandaplay Limited accepts no responsibility for any action taken by any Authority against any Account Holder.

Limitation of Liability before a Court of Law

1. In the event that Mandaplay Limited is found liable in any way, by a court of law and/or a similar authority, with legal competence and/or jurisdiction over Mandaplay Limited, then Mandaplay Limited 's liability is limited to the amount of the Stake, or the Net Winnings, whichever is the lesser. Alternatively, when relevant and applicable, the amount recorded in the Mandaplay Limited Account or the amount transferred into or out of the Mandaplay Limited Account, whichever is the lesser.

Term and Cancellation

1. This Contract is effective immediately after clicking on “I agree” and remains valid until it is cancelled in accordance to the conditions stated herein.

2. You can terminate this Contract at any time by writing to Mandaplay Ltd, Suite 3, 209 Marina Street, Pieta, Malta, if you do not have any outstanding amount due to Mandaplay Limited, for any reason whatsoever. The termination of this Contract becomes effective only after you have received a notification in writing from Mandaplay Limited confirming the termination of your Player’s Account. As soon as you Contract is terminated, you will no longer be authorized to use the Service and the Software, and you will have to erase the Software from your computer and to destroy all documentation, related to the Service or to the Software, whether in possession, in your power or even under your control.

3. Immediately following cancellation of this Contract, by either party, Mandaplay Limited is bound to reimburse the integral amount indicated in the Player’s Account, only after the deduction of any amount due to Mandaplay Limited if any.

4. The cancellation of this Contract shall not be the cause of prejudice to any other right or engagement of either party in regards to any violation stated herein or any other violation.

5. All existing obligations between the parties to this Contract will be null and void after the cancellation of this Contract, and for whatever reason, except if provided otherwise, under the reserved rights and obligations accepted prior to the cancellation.

Miscellaneous Provisions

Intellectual Property

1. The Mandaplay Limited site is intended solely for use by Account Holders. In any event, no one is authorised to copy, modify, tamper with, distribute, transmit, display, reproduce, transfer, upload, download or otherwise alter the Content of Our Website.

2. The display of any trademarks, including the Mandaplay Limited TM, within Our Website does not grant any user of the site a license of any kind to use it.

3. Any unauthorised downloading or copying of any material contained in the Site of Mandaplay Limited as well as the design of the Website itself may be considered as a violation of applicable intellectual property rights within the European Union.

4. The Site may only be used for lawful purposes. Use of the Site for transmission, distribution, publication or storage of any material on or via the Site which is in violation of any applicable law or regulation or any third party's rights is strictly prohibited. This includes, without limitation, the use of the Site or the transmission, distribution, publication or storage of any material on or via the Site in a matter or for a purpose which infringes copyright, trademark, trade secret or other intellectual property rights, is obscene or harmful to minors or constitutes an illegal act or harassment, is libelous or defamatory, violates any privacy or data protection laws, is fraudulent or breaches any exchange control or gambling law. It is solely for you to establish whether your registration with and use of the Site and/or your entry into the Casino Contract (or your offering so to do) is lawful. It is also solely your responsibility to ensure that use by you of your credit or debit card for such purposes is lawful.

General

1. These T&Cs are not intended to create any partnership, agency or joint venture between Mandaplay Limited and “Client”, “Subscriber”, “Account Holder”, “Player” or “User”.

Minors

1. The Mandaplay Limited site shall not be used by minors (under 18 years of age) and any such use shall be reported to the police.

Problem Gambling

1. Mandaplay Limited is committed to endorsing responsible wagering among its customers as well as promoting the awareness of gambling problems and improving prevention, intervention and treatment.

2.  Mandaplay Limited ’s Responsible Gambling Policy (click here) sets out its commitment to minimizing the negative effects of gambling problems and to promoting responsible gambling practices.

Applicable Law

1. For all intents and purposes, these T&Cs shall be governed by the laws of Malta without regard to any conflict of laws.

Law & Forum

1. This agreement shall be governed by and construed in accordance with the laws of the country of Malta without giving effect to conflicts of law principles. The parties submit to the exclusive jurisdiction of the country of Malta for the settlement of any disputes arising out of concerning this agreement. This agreement will not be governed by the United Nations Convention on Contracts for the International Sale of Goods, the application of which is expressly excluded. If any part of this agreement is found void and unenforceable, it will not affect the validity of the balance of the agreement, which shall remain valid and enforceable according to its terms.

Dispute Resolution

1. Any dispute or difference arising out of or in connection with these T&Cs shall be determined in Malta in accordance with the laws of Malta by the appointment of a single arbitrator to be agreed between the parties, or failing agreement within fourteen days, after either party has given to the other a written request to concur in the appointment of an arbitrator, by an arbitrator to be appointed by the Chairman or Deputy Chairman of the Malta Arbitration Centre.

Severability

1. If any provision contained in these T&Cs shall be held by any court or other competent authority to be void or unenforceable in whole or in part, these T&Cs shall continue to be valid as to the other provisions thereof and the remainder of the affected provision.

Headings

1. Headings are intended for clarity and to facilitate reading of these terms and conditions. They are not intended as a means of interpretation for the content of the paragraph that follows each heading. Headings are not intended to bind Mandaplay Limited in any manner whatsoever.

Waiver

1. Any waiver by Mandaplay Limited of any breach by any User of any provision of these T&Cs shall not be considered as a waiver of any subsequent breach of the same or any other provision of these terms and conditions.

Contact Information

1. Mandaplay Limited can be contacted by sending an email to info@rivacasino.co.uk.

 

This contract is considered signed and approved

By

Mandaplay Limited

And the User

 

As provided in the introduction paragraph above under the Terms and Conditions of service, beginning on the date that the software was installed by the user.

 

Print this document and keep a copy of it in your files

 

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